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Privacy Policy

LAST MODIFIED: May 24, 2018 

At Lachenae Boutique, we take our customer’s privacy seriouslyThis Privacy Policy applies to information that Lachenae Boutique, its subsidiaries and affiliates (individually referred to herein as “Lachenae Boutique,” “Website” or “Site”) collects about you: through purchases you make from our catalogue, or on or through www.lachenaeboutique.com (or any subdomain thereof), or one of our other websites, applications or other services from which you are accessing this Privacy Policy. Throughout the Site, the terms “we,” “us,” and “our” refer to Lachenae Boutique. The terms “you,” “your,” and “user” refer to anyone who visits or accesses the Site. This Privacy Policy describes how we collect your information, how we use it and to whom and under what circumstances we may disclose it.

 

WHAT PERSONAL INFORMATION WE COLLECT

The personal information we retrieve is the collection of both your “Device Information” and “Order Information.” When you purchase something from our store, as part of the buying and selling process, we collect your name, billing/shipping address, payment details, email address and phone number, which is referred to as your “Order Information.” When you browse our store, we automatically collect certain information about your device, including the web browser you used, internet protocol (IP) address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to Lachenae Boutique and how you interact with the Website. We refer to this automatically-collected information as “Device Information.” We collect Device Information using the following technologies: “cookies”, “log files” and “web beacons.”

 

COOKIES

Our Site may use "cookies" to enhance User experience. Cookies are data files that are placed on your device and often include an anonymous unique identifier. A user’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. You may choose to set your web browser to refuse cookies, or to alert you when cookies are being sent. If you do so, note that some parts of the Site may not function properly.

 

LOG FILES

Tracks actions occurring on the Site and collects data including, your IP address, browser type, Internet service provider, referring/exit pages and date/time stamps.

 

WEB BEACONS

“Web beacons”, “tags” and “pixels” are electronic files used to record information about how you browse the Website.

 

WHAT DO WE DO WITH YOUR INFORMATION

We use the Order Information that we collect generally to fulfill orders placed through the Website which includes processing your payment, arranging for shipping and providing you with order confirmations and/or invoices. Additionally, we use your Order Information to communicate with you and screen our orders for potential scams. When you sign up for email marketing, we may send you emails about our store, new products and other updates. We use the Device Information to improve and optimize our site by generating analytics on how our customers browse and interact with the Site, as well as assess the success of our marketing and advertising campaigns. The Device Information, specifically your IP address, can help us screen for potential risk and fraud.

 

CONSENT

How do you get my consent? When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only. If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no. Each email we send provides you with the opportunity to update your preferences, meaning you can choose how often you wish to receive email from us or you can unsubscribe completely from our newsletter by clicking on the links provided.

How do I withdraw my consent? If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us at privacy@lachenaeboutique.com  

 

DISCLOSURE

We may disclose your personal information to comply with laws and regulations, to respond to subpoena, search warrant or to protect our rights.

 

PAYMENT

If you choose a direct payment gateway to complete your purchase, then your credit card data is stored. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored temporarily to complete your order. Then, your purchase transaction information is deleted. All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. For more insight, you may want to view the following website: (https://www.pcisecuritystandards.org/)

 

THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies, so you can understand the way your personal information will be handled by these providers. Remember that certain providers may be located or have facilities that are in a different jurisdiction than either you or us. If you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located. As an example, if you live in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act. Once you leave our store’s Website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our Website’s Terms of Service.

 

LINKS

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

 

SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with an AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

 

DO NOT TRACK

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

 

EUROPEAN USER RIGHTS

If you are a European resident, you have the same rights as our domestic customers. When you have an account with us, you can edit your information or request to delete your account with us. You also have the right to opt-out of our email newsletters if you no longer wish to receive emails from us. Since our store is based in the US and our hosting provider is based in Canada, your personal information will be transferred to these locations.

 

AGE OF CONSENT

By using this Site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

 

CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the Website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

 

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information, contact our Privacy Compliance Officer at: privacy@lachenaeboutique.com

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